Our booking conditions

Pori Explore Booking Conditions

"Clear terms for unforgettable adventures - our commitment to transparent safari planning"

📝 Reservation & Deposits

• Initial Deposit: 30% of total tour cost required to confirm booking
• Payment Methods: Bank transfer (TZS/USD/EUR) | Credit Card (+3.5% fee) | Secure online payment portal
• Balance Due: 60 days prior to safari commencement
• Last-Minute Bookings: Full payment required if within 45 days of departure

Note: All payments protected in TTB (Tanzania Tourist Board) compliant escrow account until service delivery.

✖️ Cancellation Policy

Refunds follow Tanzania Association of Tour Operators (TATO) guidelines:

• 60+ days prior: Full refund minus $100 admin fee
• 45-59 days prior: 50% of deposit refundable
• 30-44 days prior: 25% of deposit refundable
• 0-29 days prior: No refund

Force Majeure: COVID-19 or political unrest qualifies for 90% credit toward future travel within 24 months.

🔄 Amendment Policy

• Lodge Changes: Permitted up to 45 days prior (subject to availability)
• Date Changes: First change free, subsequent changes $75 fee
• Participant Changes: 10% fee of total booking value
• Route Modifications: Requires 60 days notice for national park permit adjustments

Tip: Consider our "Flexi-Safari" add-on for more amendment flexibility.

🛡️ Travel Insurance Requirements

As per Tanzania Tourist Board regulations:

• Mandatory Coverage: Medical evacuation minimum $200,000
• Recommended Add-ons: Trip cancellation | Baggage loss | Safari interruption
• Local Providers: We partner with Jubilee Insurance (Tz) for affordable packages

Proof Required: Policy documents must be submitted 30 days pre-travel.

💉 Health & Vaccination Requirements

• Yellow Fever: Certificate required if arriving from endemic country
• Malaria Prophylaxis: Strongly recommended for all visitors
• COVID-19: No restrictions as of 2024 (subject to change)
• Altitude Considerations: Ngorongoro Crater rim at 2,286m - consult doctor if concerned

Our vehicles carry first-aid kits and pulse oximeters for high-altitude areas.

👨‍👩‍👧‍👦 Family & Child Policies

• Age Limits: Minimum 6 years for standard safaris (younger children accommodated with private vehicle)
• Discounts: 15% off for children 6-12 sharing with adults
• Baby Sitting: Available at most lodges ($15/hour)
• Family Tents: Can be requested at tented camps (supplement applies)

⚖️ Our Operational Commitments

• All vehicles insured as per Tanzania National Parks Authority requirements
• Guides certified by Tanzania Professional Safari Guides Association
• 5% of profits fund wildlife conservation through Tanzania Wildlife Authority
• Full compliance with COVID-19 protocols by Tanzania Ministry of Health